Customer Engagement Lead (Santiago)

Job Code: BR

Customer Engagement Lead – Chile

About the role

We are seeking a Customer Engagement Lead who will be the single point of contact with the country’s accounts (HCPs, stakeholders), and will deliver customized, sustainable, impactful, science-based strategic solutions that respond to their needs. This role encourages to capture insights and to co‑create in partnership with the local team the account planning activities (educational & advocacy programs, projects and solutions for relevant partners) to achieve access and offer a positive experience to customers, always within our local regulatory and legal framework.

Key Responsibilities

• Responsible for direct engagement with targeted HCPs and customers from public and private accounts, becoming an integral adviser that offers solutions to specific customer needs.
• Leads the process of crafting and implementing with the local team the access strategy based on a...