Customer Engagement Manager

Customer Engagement Manager -ServiceNow & AI Solutions *Independent Contractor for Mexico 89 Solutions is a pure-play Moveworks partner delivering enterprise-grade AI solutions that transform employee support and productivity. With a proven track record across the United States and Australia, we are a market leader in successful Moveworks implementations and Agent Studio use cases, now expanding into the broader ServiceNow EmployeeWorks ecosystem. This is an Independent Contractor role. Engagements are project-based and defined by specific scopes of work, deliverables, milestones, and acceptance criteria agreed upon for each engagement. About the Role. The Customer Engagement Manager will support global enterprise customers by leading discovery, stakeholder alignment, project governance, and delivery coordination across AI, Moveworks, and ServiceNow implementation projects. This role is ideal for someone with strong customer-facing consulting experience, ServiceNow knowledge, and the a...