Customer Experience Customer Success Specialist(Hybrid)
Cisco • Chicago, IL • Posted June 24, 2026
Position Overview
The application window is expected to close on: 06/25/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**Meet the Team**
We are the Meraki team, a group dedicated to driving greater customer value by bringing Cisco’s best ideas, innovations, and capabilities to our highest-value customers. We foster a collaborative environment, leveraging cutting-edge AI tools and embodying Cisco’s Guiding Principles to deliver exceptional customer outcomes.
**Your Impact**
As a Customer Experience (CX) Customer Success Specialist, you will act as the primary advocate for our customers, championing their success by aligning their goals with Meraki's capabilities. Your role is critical in all phases of the LAER (Land, Adopt, Expand, Renew) model, with a primary emphasis on the Adopt phase, where you directly influence customer value, growth, and renewal success. You will empower customers...
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**Meet the Team**
We are the Meraki team, a group dedicated to driving greater customer value by bringing Cisco’s best ideas, innovations, and capabilities to our highest-value customers. We foster a collaborative environment, leveraging cutting-edge AI tools and embodying Cisco’s Guiding Principles to deliver exceptional customer outcomes.
**Your Impact**
As a Customer Experience (CX) Customer Success Specialist, you will act as the primary advocate for our customers, championing their success by aligning their goals with Meraki's capabilities. Your role is critical in all phases of the LAER (Land, Adopt, Expand, Renew) model, with a primary emphasis on the Adopt phase, where you directly influence customer value, growth, and renewal success. You will empower customers...