Customer Experience Knowledge & Data Specialist

A technology company focused on customer support solutions is seeking an experienced customer support professional in Toronto, Canada. The role involves delivering efficient and high-quality customer support, managing automation tooling like Intercom, and collaborating with cross-functional teams. Ideal candidates will have over 3 years of customer support experience, analytical skills, and proficiency with support platforms. You will play a vital role in enhancing user experiences and driving operational excellence.
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