Customer Experience Lead - Flexible, Impactful CX

A leading SME digital finance platform in Kuala Lumpur is looking for a Customer Experience Associate. The role involves delivering superior customer service through multiple channels while owning customer satisfaction metrics. Candidates should have 1-2 years of experience in customer support, strong attention to detail, and a commitment to company values. The company offers flexible working arrangements and emphasizes mental health and wellness for its employees.
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