Customer Experience Leader at BrokerLink
Brokerlink Inc. • milton, halton region • Posted July 09, 2026
Position Overview
Drive success as a Customer Experience Leader in Personal Insurance with BrokerLink. Lead your team towards achieving growth targets while fostering a collaborative work environment.
The ideal candidate brings 5-8 years of insurance experience and 3+ years in management. You will oversee Personal Insurance operations, focusing on commission revenue and customer satisfaction. Your role involves motivating front-line staff, implementing growth strategies, and developing future leaders within your team.
Key Responsibilities:
• Manage day-to-day operations for Personal Insurance team
• Achieve growth and profitability objectives
• Implement strategies for commission revenue and quality
• Analyze and resolve sales and service challenges
• Provide coaching and feedback for team development
Requirements:
• 5-8 years in the insurance industry, personal lines preferred
• 3+ years of management experience
• CI...
The ideal candidate brings 5-8 years of insurance experience and 3+ years in management. You will oversee Personal Insurance operations, focusing on commission revenue and customer satisfaction. Your role involves motivating front-line staff, implementing growth strategies, and developing future leaders within your team.
Key Responsibilities:
• Manage day-to-day operations for Personal Insurance team
• Achieve growth and profitability objectives
• Implement strategies for commission revenue and quality
• Analyze and resolve sales and service challenges
• Provide coaching and feedback for team development
Requirements:
• 5-8 years in the insurance industry, personal lines preferred
• 3+ years of management experience
• CI...