Customer Experience – Sales Support

Brampton Recruitment Ltd • Stone, England • Posted June 05, 2026

Position Overview

As the Sales Support Specialist you will be responsible for dealing with new customer enquiries, qualifying warm leads and producing quotes.

Working for a well-established global manufacturing business who operate in a niche industry. As the Sales Support Specialist you will be responsible for dealing with new customer enquiries, qualifying warm leads and producing quotes.

Job Description:

  • Deliver an excellent customer experience and support to internal and external customers for orders and general enquiries
  • Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution
  • Mailbox Management: Ensure active management of CS Sales mailbox throughout the day
  • Passing queries to relevant colleagues with as much information as possible
  • Lead Qualification: Qualify all sales leads before passing to the sales team
  • Customer Enquiries: Delivery Date C...