Customer Experience Specialist
The Planet Group • pawtucket, ri • Posted June 30, 2026
Position Overview
Customer / Account Management Specialist
Contract - 6 months
Hybrid- Pawtucket, RI
$20-30/hr
Must Haves
:2+ years of account management, order administration, customer service, et
cHands on order entry experienc
eBasic excel skills (filter, run reports
)High attention to detai
l
Plu
s:Manufacturing indust
rySome ERP experien
ceAny sort of freight knowledge would be helpf
ul
Job Descripti
on:Essential Duties and Responsibiliti
- es:Ensures daily processing of all orders, reviews product availability, collaborates with manufacturing and/or shipping locations and confirms delivery dates. Right first time order ent
- ry.Recommends solutions for problems encountered and makes suggestions for process improvemen
- ts.Maintains relationship with customers by developing unders...