Customer Experience & Support Specialist

Global Blue, located in Kuala Lumpur, Malaysia, is seeking a Customer Service representative to handle customer inquiries via telephone, email, and live chat. Responsibilities include ensuring compliance with KPIs and SLAs, maintaining accurate records, and problem-solving customer issues.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to work collaboratively in a team. Experience in customer service is an advantage.