Customer Experience Team Lead - Sales & Ops

Qualfon Philippines is looking for an Operations Supervisor to lead and manage a team of call center agents. You'll be responsible for supervising daily operations, ensuring team performance and customer satisfaction, and liaising with clients on goals and expectations. The ideal candidate has at least one year of supervisory experience in a BPO environment and a strong background in sales and marketing. We're seeking someone with proven leadership skills and proficiency in CRM and call center software tools.
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