Customer-Focused Field Operations Associate II
Grainger • quebec, capitale nationale • Posted July 16, 2026
Position Overview
Join Grainger as a Field Operations Associate II, where you will enhance customer experiences through robust service and inventory management strategies. This role is entirely onsite and deeply embedded in customer operations.
As a part of Grainger's dedicated team, leverage your experience in customer service to support inventory management and drive operational efficiency. You'll resolve issues, oversee inventory levels, and ensure compliance with safety standards while actively engaging with customers.
Key Responsibilities:
• Manage customer inventory and ensure stock accuracy
• Address customer inquiries and resolve issues
• Conduct on-site machine break/fix activities
• Assist with inventory project planning and execution
• Collaborate to support account strategies
Requirements:
• Bilingual in English and French
• High School Diploma or GED
• 3+ years of customer service experience
• Proven ability to work independently and adapt
• Strong com...
As a part of Grainger's dedicated team, leverage your experience in customer service to support inventory management and drive operational efficiency. You'll resolve issues, oversee inventory levels, and ensure compliance with safety standards while actively engaging with customers.
Key Responsibilities:
• Manage customer inventory and ensure stock accuracy
• Address customer inquiries and resolve issues
• Conduct on-site machine break/fix activities
• Assist with inventory project planning and execution
• Collaborate to support account strategies
Requirements:
• Bilingual in English and French
• High School Diploma or GED
• 3+ years of customer service experience
• Proven ability to work independently and adapt
• Strong com...