Customer IT Support Representative (12hr NightShift, 2days On/Off Roster)

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public holidays
• Ability to draft a professional email response back to the customer
• Familiar with smart TV operation and handphone application (download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Mandarin speaking preferred

Eligibility: Local/PR

Fixed Allowance: $20 (communication) + $200 (Shift)

Employment Type: 2-year Contract (Renewable)

Working Hours: 8:30 PM – 8:30 AM (12‑hour night shift)

Schedule: 2 days work, 2 days off rotating schedule; Required to work weekends and Public Holidays based on roster.