Customer Operations Representative - Logistics

• Erskine Park, NSW
• Immediate Start | Monday–Friday role
• Brand new office with modern facilities

Looking for your next challenge in a fast-moving environment? Join a global transport and logistics organisation that is expanding its operations and growing its customer service team.

Based in a new, modern office in Erskine Park, this role is ideal for candidates with experience in call centre, customer service, transport, or logistics environments who enjoy fast-paced, problem-solving work.

Key Responsibilities

• Handle customer enquiries via phone and email with a focus on service excellence
• Coordinate delivery schedules and provide real-time shipment updates
• Liaise with drivers, warehouse teams, and transport operations
• Investigate and resolve delivery or service issues efficiently
• Monitor freight movements and ensure accurate communication with customer...