Customer Project Manager

Grow with us

The Customer Project Manager (CPM) is responsible for leading the end‑to‑end delivery of telecommunications projects, ensuring successful execution of customer commitments, contractual obligations, project milestones, and operational KPIs. The role serves as the primary interface between customers, vendors, contractors, and internal delivery teams, driving project performance, governance, and stakeholder engagement across network rollout, modernization, and operational projects.

The role ensures projects are delivered on schedule, within scope, budget, and quality standards, while aligning with customer commitments and Ericsson delivery frameworks.

Key Responsibilities:

• Lead and manage telecom projects including MCMC, Enterprise Business (EB), BAU, NIC, Network Rollout, Migration, and Infrastructure projects.
• Own project delivery, ensuring achievement of monthly KPIs, project milestones, and customer targets.
• Manag...