Customer Sales Support Representative

Sandvik Mining
Customer Support Representative – Milton, Brisbane QLD, or Perth, WA 

About the opportunity 

A day in the life of a Customer Support Representative will see you be the heart of our customer service operations. You will be the face of Sandvik for our customer interactions handling incoming and outgoing calls and managing email correspondence to support your allocated customer base.

You will build lasting relationships as the go-to person for parts orders and quotations, ensuring smooth daily operations for our customers. This role often requires you to investigate and resolve delivery and order-related issues, so strong problem-solving skills are essential. The satisfaction you get from resolving a customer’s delivery problem and keeping their operations on track will be a key part of your job. 

On the technical side, you’ll maintain data in our Customer Relationship Management (CRM) system and work with va...