Customer Service Advisor

Oliver Rae • Burton upon Trent, Staffordshire • Posted July 22, 2026

Position Overview

Job Title: Customer Service Advisor

Location: Burton on trent

Pay Rates: £12.71 per hour

Shift Patterns: Mon-Thu 8:00-17:00, Fri 8:00-16:30 (1‑hour unpaid lunch)

**Driving licence required**

Our client is seeking a confident and proactive Customer Service Advisor to join a small, friendly team based in their burton branch. This is a fantastic opportunity for someone with strong customer service experience who enjoys a varied role and is comfortable communicating with both businesses and end customers.

This role is Temporary to Permanent

Key Responsibilities

Handling inbound customer enquiries via phone and generic email inbox.
Providing excellent business-to-business and end‑customer support.
Managing orders and queries through an online marketplace portal.
Working collaboratively within a small, supportive team.
Ensuring accurate information is provided and issues are resolved efficiently.
Driving between sites -...