Customer Service Advisor

Join Barclays as a Customer Service Specialist, where you’ll begin by developing strong core telephony skills through hands‑on training and ongoing support. Leading on from this, you’ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. At Barclaycard Payments Merchant Services, we’re building a team of adaptable, skilled professionals who can deliver high‑quality service across a range of customer needs. If you’re passionate about delivering great service and looking for a Monday to Friday 9am–5pm role where you can learn, grow and thrive, we’d love to hear from you.

Required skills

• Experience in customer service (internal or external).
• Ability to manage a high volume of customer queries without compromising quality.
• Excellent com...