Customer Service Advisor - Rides

Role Description

As a Customer Service Advisor in Booking Transport you are going to play an important role in providing exceptional travel support for both travellers and partners. Helping travellers navigate their journeys safely, in comfort, and on time whether by pre‑book taxi or public transport. Our dedication to outstanding customer service through various communication channels: calls, emails, or live chat ensures that travellers have the assistance whenever and wherever they need it. Developing excellent product knowledge to help resolve traveller queries is essential, and most importantly, you will always ensure a high level of customer service that will make anyone smile. You should also have a desire to work in a lively and fast‑paced environment where you will embrace different cultures, nationalities, and languages, and maintain a positive, motivated attitude to deal with some tricky traveller problems.

Shifts: five days out of five: Mon - Sun. 7am...