Customer Service Advisor - SZC

About the role

We are seeking a motivated individual with strong customer service and interpersonal skills to join our dedicated customer service team. You will act as the primary point of contact for all travel and parking queries, ensuring clear and efficient communication for the Sizewell C workforce. Hours: 39hrs per week on a 4‑week shift rotation, 5 days over 7 days between 04:00–19:00. Salary: £27,000.

Summary of benefits

• Pension – 5% contributory pension matched by us.
• Employee retail discount scheme.
• Free bus travel & significantly reduced rail travel for you & your family members.
• Life assurance.
• Health benefits.
• 24/7 Employee Assistance Programme.

Summary of role & main responsibilities

• Deliver the full induction process for all new SZC workforce members, explaining the overall transport strategy.
• Allocate appropriate transport solutions to workers and provid...