Customer Service Agent

Qantas • Cairns City, Queensland • Posted June 17, 2026

Position Overview

Job Description

  • Take pride in delivering exceptional customer service
  • Located at Cairns Airport
  • Permanent part- time opportunities, working a 7-day rotational roster

Think of Qantas and something stirs inside us; a sense of familiarity, a feeling of warmth, and pride that this national icon represents us to the world. At Qantas, our strong beliefs guide the way we work, ensuring everything we do stays true to our customers and this iconic brand.

As a Customer Service Agent, no two days are the same - and that’s exactly what makes it exciting. The only guarantee is that you’ll explore what’s possible, be challenged, solve problems and make a difference.  With a strong and resilient attitude, you’ll be surprised at what you’re able to achieve - and how you can play a key role in the experience our customers have. You'll be at the heart of our operation, helping customers start ...