Customer Service Agent

Under the supervision of the Supervisor, the position holder must ensure high quality customer service. He must ensure and participate in the smooth running of the activities of his department.

ADVANTAGES

• Competitive salary;
• Sick hours;
• Complete group insurance program paid by the employer;
• Group RRSP with employer contribution;
• Free parking and public transportation nearby;
• Training gym;
• Social committee with numerous activities, employee discounts.

TASKS AND RESPONSIBILITIES

• Respond to calls and emails from our residential customers wishing to order equipment for their construction projects;
• Enter quotes and customer orders into the system, modifying them as necessary;
• Carry out close follow-up of orders;
• Provide technical information on our products;
• Analyze customer needs in order to recommend appropriate ...