Customer Service Associate - Logistics

Position Summary:

A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs.

Monday thru Friday 9:00am - 5:30pm with the ability to be flexible to meet customer demand

Major Responsibilities:

- Use TMS system to enter & process customer orders

- Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.

- Communicate with associates from other shifts

- Co...