Customer Service Coordinator (Fixed Term Contract)
DFDS • Immingham, Lincolnshire • Posted July 09, 2026
Position Overview
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer Service Coordinator.
Be part of the movement - and play your part.
About the role
Working Monday to Friday, 08:00–17:00, you'll play a key role in supporting export operations and maintaining excellent relationships with customers and stakeholders. You'll be responsible for coordinating bookings, managing vessel allocations, supporting key accounts, and ensuring high standards of customer service throughout the supply chain process.
You will be responsible for:
Managing export operations, including booking creation and shipment coordination
Liaising professionally with customers, carriers, overseas offices, and internal teams
Managing vessel allocations and ensuri...
Be part of the movement - and play your part.
About the role
Working Monday to Friday, 08:00–17:00, you'll play a key role in supporting export operations and maintaining excellent relationships with customers and stakeholders. You'll be responsible for coordinating bookings, managing vessel allocations, supporting key accounts, and ensuring high standards of customer service throughout the supply chain process.
You will be responsible for:
Managing export operations, including booking creation and shipment coordination
Liaising professionally with customers, carriers, overseas offices, and internal teams
Managing vessel allocations and ensuri...