Customer Service cum Expeditor

Job Description

• Monitor, drive, and manage customer orders to ensure on-time delivery.
• Work closely with other departments to expedite backlog orders and implement recovery plans to meet on‑time delivery (OTD) targets.
• Prepare and submit production and shipment tracking reports.

• Diploma or higher qualification preferred.
• At least 2 years of relevant working experience in sales and customer service.
• Possess strong verbal and written communication skills.
• Proficient in Microsoft Office application.
• Self‑disciplined, able to work independently, and a good team player.