Customer Service Executive

About Us: What’s Up Wellness is transforming the health & wellness industry with our premium, easy-to consume gummy supplements. Ranked #2 by Inc42 as India’s fastest-growing D2C brand, we are committed to delivering holistic wellness experiences. Join us in our mission to make wellness fun and accessible We’re looking for a dynamic and detail-oriented Customer Support Executive to join our lean, high-energy team.

Roles & Responsibilities :

• Respond to customer queries in a timely and accurate way, via phone, email, chat.

• Monitor customer complaints on social media and reach out to provide assistance.

• Proficiency in using CRM software.

• Ability to multi-task and prioritize tasks effectively.

• Connecting with customers on calls as and when required.

Requirements :

• 1-2 years’ Experience as a Customer Support Specialist or similar CS role...