Customer Service Executive (Indoor Sales)
PVH (Tommy Hilfiger/Calvin Klein) • singapore, singapore • Posted July 14, 2026
Position Overview
Responsibilities
- Handle customer enquiries and prepare quotations based on customer requirements.
- Process sales orders, purchase requisitions, invoices, and delivery arrangements accurately using the ERP system.
- Monitor order status and coordinate with customers, suppliers, logistics, and internal departments to ensure timely delivery.
- Build and maintain strong customer relationships through responsive and professional service.
- Resolve customer enquiries and complaints, ensuring issues are addressed promptly and effectively.
- Source products, obtain supplier quotations, and support procurement activities to meet customer and project requirements.
- Maintain accurate sales and order documentation, ensuring compliance with company procedures.
- Be willing to adopt and leverage AI tools and digital technologies to improve work efficiency, productivity, and customer service processes.
- Demonstrate a continuous...