Customer Service Executive (Indoor Sales)

PVH (Tommy Hilfiger/Calvin Klein) • singapore, singapore • Posted July 14, 2026

Position Overview

Responsibilities
  • Handle customer enquiries and prepare quotations based on customer requirements.
  • Process sales orders, purchase requisitions, invoices, and delivery arrangements accurately using the ERP system.
  • Monitor order status and coordinate with customers, suppliers, logistics, and internal departments to ensure timely delivery.
  • Build and maintain strong customer relationships through responsive and professional service.
  • Resolve customer enquiries and complaints, ensuring issues are addressed promptly and effectively.
  • Source products, obtain supplier quotations, and support procurement activities to meet customer and project requirements.
  • Maintain accurate sales and order documentation, ensuring compliance with company procedures.
  • Be willing to adopt and leverage AI tools and digital technologies to improve work efficiency, productivity, and customer service processes.
  • Demonstrate a continuous...