Customer Service Executive (Logistics / Shipping / Freight Forwarding)

EA RECRUITMENT PTE. LTD. • singapore, singapore • Posted June 23, 2026

Position Overview

Compensation & Benefits
  • Base salary: $3,000 - $3,500 + Variable Bonus
  • Excellent Welfare and Benefits + Career Progression
  • Working location: Changi
  • Working Days: Monday – Friday
  • Working Hours: 9am – 6pm
Job Responsibilities
  • Provide professional, excellent service to customers daily by building and maintaining relationships; provide and respond to customer needs regarding carriage availability and order status.
  • Negotiate rates and cargo space with carriers/airlines.
  • Proactively anticipate problems for customers using daily reporting functions.
  • Facilitate win-win solutions during problem-solving for both customers and company by creating efforts through sales, scheduling, transportation, and after-sales service.
  • Maintain product knowledge and excellent communication with customers to secure the best carrier for cargo movements.
  • Solicit sales to established accounts thr...