CUSTOMER SERVICE EXECUTIVE

GLOBAL LOGISTICS INTEGRATOR (S) PTE. LTD. • singapore, singapore • Posted June 11, 2026

Position Overview

            Responsibilities  Handle documentations and operation of airfreight, seafreight and end to end deliveries & customs clearance 
Follow up on outstanding bookings and query resolution 
Provide customer service to clients and overseas agents by handling their queries/feedbacks and updating shipment status proactively 
Provide sales support and assist the sales team to check rates with overseas agents, carriers and 3rd party vendors and sending quotations on behalf of salesperson to clients when required 
Creating shipment jobs and billings 
Complying with company directions, policies and SOPs 
Ensure customer satisfaction excellence 
Help to increase customer confidence and secure more shipments from customers you are handling 
To work closely with Sales Team to maximum customer profile successes 
And any other work delegated to you by the Management pertaining to the interest of the company <...
        