Customer Service Executive

RICHWELL GLOBAL FORWARDING PTE. LTD. • singapore, singapore • Posted June 30, 2026

Position Overview

Job Highlights
  • Career progression
  • Competitive salary & benefit package
Job Description Responsibilities
  • Deal with clients pertaining to all post‑deal activities to ensure all necessary operational information is passed on timely
  • Resolve common and complex deliveries, disputes and claims between clients and ship‑owners
  • Handle loading and discharging procedures and documents
  • Assist in forwarding issue, i.e. computation for freight, demurrage and laytime
  • Report to the Head of Operations on all operational activities
  • Any other ad‑hoc duties as assigned
Requirements
  • Min Diploma holder with 1-2 years of related working experience in Forwarding industry. Candidates with more than 3-4 years’ experience, will be considered for a senior position
  • Able to work independently, responsible and manage multiple priorities
  • Hardworking and ab...