Customer Service

Role: E-Hailing Customer Service (SG)

• Location: Iskandar Puteri, Johor Bahru
• Contract Duration: 2 years
• Should be ok with Rotational Shifts.
• Working Days: 6 days per week (non-language); 5.5 days per week (Language)
• Freshers can apply for this role.

Note: Their will Be Assessments for this role. 

The Role:

As a Customer Service representative, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer issues efficiently and effectively.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service processes.
• Provide feedback to management on cu...