Customer Service – Non Insurance Accounts (with Industry Experience)
Risewave Consulting Inc. • pasig, metro manila • Posted June 23, 2026
Position Overview
The Customer Service Representative (CSR) provides excellent customer service
support in accordance with the defined scope of work and service level agreements
(SLAs). This role involves ensuring high-quality interactions with customers, meeting
quantitative performance standards, and resolving inquiries in a timely and professional manner.
Requirements
- Open to college undergraduates or graduates with at least 1 year experience in financial, healthcare, or insurance sectors
- Strong communication skills (verbal and written)
- Willing to work shifting schedules, including holidays, as required
Key Skills & Attributes
- Customer-focused mindset
- Problem-solving abilities
- Professional attitude and adaptability
- Ability to meet performance and quality standards consistently