Customer Service Officer / Receptionist

Premier Windscreens has been a proud local business in Nerang for over 25 years, building a strong reputation across the Gold Coast as a trusted automotive glazier. We were recently acquired by AMA Group (ASX: AMA), Australia's largest panel repair group, giving us the stability and resources of a national leader while retaining the local, community-focused service we're known for.

We're now seeking a capable and proactive Customer Service Officer to join our team and serve as the first point of contact for our retail customers and trade partners.

This is a pivotal front-of-house role and a central part of how our business operates each day. You'll be the voice of Premier Windscreens and the person responsible for keeping bookings, suppliers, and our workshop aligned and running efficiently.

Key responsibilities

• Manage incoming calls and walk-in enquiries, converting them into confirmed bookings
• Prepare quotes and schedule windsc...