Customer Service Officer

SupportFinity™ • shah alam, selangor • Posted July 12, 2026

Position Overview

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

  • To assist in managing daily branch operational activity, monitoring compliance, and regulatory requirements in accordance with the Bank's internal policy and regulatory requirements.
  • Ensuring the highest quality customer experience through customer service and image enhancement opportunities.
  • To assist in referral and cross selling of deposits, investment, insurance, wealth, and Takaful products and cross selling activities towards achieving branch targets.

Accountabilities

Financial

  • To assist in referral and cross selling of deposits, investment, bancassurance, and Banca Takaful products and cross selling activities towards achieving b...