Customer Service Receptionist

Position Title: Customer Service Receptionist
End Client: NYC Department of Education
Location: 1780 Ocean Ave, Brooklyn, NY 11230
Duration: 1 month – 35 hrs per week, Monday-Friday

Candidate requirements:

Experience in customer service or educational intake environments

Strong interpersonal and communication skills

Position Summary:
In an effort to increase enrollment in NYC public schools post COVID-19 pandemic, the DOE is committed to providing outreach, tools, resources and the most up-to-date information to families through an array of avenues including our P311 call center, our in-house Outreach team, and our family-facing Family Welcome Centers across the five boroughs. We believe a thoughtful marketing campaign will help us achieve our goal of providing families with the resources and tools they need to make informed decisions on education. In turn, this campaig...