Customer Service Representative

HyFun, a leading brand in frozen food in India with exports to more than 50+ countries, is seeking to strengthen its Marketing Team . We are looking to fill the Customer Service Representative position based in Ahmedabad .

Position/Profile Title: Customer Service Representative

Grade: Senior Executive

Experience: 5 to 10 years

Location : Thaltej, Ahmedabad

Essential Area of Expertise: Customer query management, complaint resolution, CRM tools, email communication

Desired Area of Expertise: Escalation handling, root cause analysis, knowledge of frozen food

Critical/Special Exposure: Managing large volumes of email...