Customer Service Representative

Customer Service Representative – Full-Time | On-Site | Birmingham | Metro Bank (UK)

Overview

Metro Bank is hiring a Customer Service Representative to join its Birmingham branch. This is a full-time, on-site role offering 37.5 hours per week across five days, including Saturdays. If you’re passionate about delivering exceptional customer experiences and want to work for a company that values inclusion, growth, and community impact, this is your opportunity to shine.

About Metro Bank

Metro Bank is proud to be named a “Most Loved Workplace” . Our culture is built around putting people first—ensuring every colleague feels valued, respected, and empowered. We’re committed to building diverse teams and welcoming candidates from all backgrounds. As a community-focused bank, we aim to deliver outstanding service while making a positive difference in the lives of our customers.

Role Summary

As a Customer Service Re...