Customer Service Representative
DHL Egypt WLL • Cairo, Cairo Governorate • Posted June 11, 2026
Position Overview
Internal applicants are strongly encouraged to apply; Preference will be given to qualified internal candidates wherever possible.
Role Purpose
As a Customer Inquiry Advisor, you will be the face and voice of DHL Express, confidently providing a comprehensive suite of customer service solutions. Your primary goal is to manage shipment bookings, handle inquiries, and provide real-time tracking updates with professionalism and empathy, ensuring every interaction enhances the DHL service experience.