Customer Service Representative (Cebu)
Customer Service Representatives • it park, cebu • Posted July 01, 2026
Position Overview
Job Title: Customer Service Representative (Non-Voice)
Location: IT Park, Cebu City
Job Description:
We are looking for Customer Service Representatives to join our growing team. The successful candidate will be responsible for handling customer concerns through non-voice channels while ensuring excellent service and customer satisfaction.
Key Responsibilities:
• Respond to customer inquiries through chat and email support channels
• Provide accurate information regarding products and services
• Resolve customer concerns in a timely and professional manner
• Maintain records of customer interactions and transactions
• Follow company policies, procedures, and quality standards
Qualifications:
• At least High School Graduate or Senior High School Graduate
• With or without BPO experience
• Basic computer and internet navigation skills
•...
Location: IT Park, Cebu City
Job Description:
We are looking for Customer Service Representatives to join our growing team. The successful candidate will be responsible for handling customer concerns through non-voice channels while ensuring excellent service and customer satisfaction.
Key Responsibilities:
• Respond to customer inquiries through chat and email support channels
• Provide accurate information regarding products and services
• Resolve customer concerns in a timely and professional manner
• Maintain records of customer interactions and transactions
• Follow company policies, procedures, and quality standards
Qualifications:
• At least High School Graduate or Senior High School Graduate
• With or without BPO experience
• Basic computer and internet navigation skills
•...