Customer Service Representative (Graveyard Shift) (Hermosillo)

Call Center Customer Service (On Site)

• Make outbound calls to follow up on customer inquiries, schedule appointments, and provide information as needed
• Identify customer needs and recommend appropriate products or services
• Keep accurate records of customer interactions and transactions
• Follow up on customer inquiries not immediately resolved
• Maintain a high level of knowledge about our products and services
• Adhere to all company policies and procedures

• High school diploma or equivalent
• Previous customer service experience is a plus
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Ability to work in a fast‑paced environment
• Strong attention to detail
• Ability to work well in a team environment

We have different schedules AM‑PM and Gravey...