Customer Service Representative

U-Haul • Hamilton, Ontario • Posted July 16, 2026

Position Overview

Compensation Range: $17.60 to $18.50 Hourly

Location:

2275 Barton St E, Hamilton, Ontario L8E2W8 Canada

Job Title: Hitch Pro

Job Summary
As a Hitch Pro at U-Haul, I specialized in the installation, maintenance, and inspection of trailer hitches, towing accessories, and related equipment. I provided excellent customer service by ensuring every installation was completed safely, accurately, and in accordance with manufacturer and company standards.

Key Responsibilities

  • Install trailer hitches, wiring harnesses, brake controllers, and towing accessories on a variety of vehicle makes and models.
  • Perform vehicle inspections to determine compatibility and ensure safe towing configurations.
  • Troubleshoot and resolve installation issues while maintaining high-quality workmanship.
  • Explain towing equipment, proper usage, and safety procedures to customers.
  • Maintain a clean, organized, and safe work environme...