Customer Service Representative
Aston Carter • Lakewood, WA • Posted July 01, 2026
Position Overview
Job Title: Customer Service RepresentativeJob Description
The customer service representative will be responsible for handling a large volume of inbound calls and assisting customers with identifying appropriate products. The role involves entering and maintaining sales orders with meticulous attention to detail and accuracy. You will accurately quote products to customers over the phone and in person at the branch office, make outgoing calls to communicate promotions, and improve relationships with the customer base. Interaction with walk-in customers to determine their needs and process subsequent orders is also required.
Responsibilities
+ Work closely with the Sales Manager to understand the incoming material schedules and establish delivery dates for products.
+ Communicate with customers regarding the status of orders and delays in shipments.
+ Assist and support the outside sales staff and other office personnel as necessary.
+ Make outb...
The customer service representative will be responsible for handling a large volume of inbound calls and assisting customers with identifying appropriate products. The role involves entering and maintaining sales orders with meticulous attention to detail and accuracy. You will accurately quote products to customers over the phone and in person at the branch office, make outgoing calls to communicate promotions, and improve relationships with the customer base. Interaction with walk-in customers to determine their needs and process subsequent orders is also required.
Responsibilities
+ Work closely with the Sales Manager to understand the incoming material schedules and establish delivery dates for products.
+ Communicate with customers regarding the status of orders and delays in shipments.
+ Assist and support the outside sales staff and other office personnel as necessary.
+ Make outb...