Customer Service Representative

i2i Recruitment • Matson, Gloucestershire • Posted July 17, 2026

Position Overview

What’s in it for you?

* Part time opportunity (18.75 hours per week/£30,000 pro rata) with the potential to go permanent in 2027

* Join a rapidly growing national distributor within a close-knit team

* A varied customer-facing role with exposure across the wider business

* Opportunity to develop skills in sales order processing, logistics, and customer care

* A stable, on-site position with day-to-day responsibility and ownership

Must haves

* Previous experience in a customer service or customer support role

* Strong phone manner with excellent verbal communication and active listening skills

* Confident using Microsoft Outlook, Excel, and Word

* Ability to multitask, prioritise workload, and manage time effectively

* Customer-focused mindset with adaptability to different personality types

* Proactive approach with a positive, solutions-driven attitude

* Comfortable worki...