d) (Monterrey)

Link-Worldwide • monterrey, monterrey • Posted June 04, 2026

Position Overview

City Monterrey 
Department Customer Service 
Recruiter Angel K. Taylor 
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. 
To support our ambitious growth in the US, we are now looking to fill the exciting role of Customer Service Representative , our internal Call Center, in our Monterrey, Mexico office! 
ONSITE  role in Gral. Escobedo, N.L. near Sendero Metro Station. 
About the Role Pro-actively manage traffic situations of interstate/intrastate bus service, timely inform passengers about issues such as delays and malfunctions and quickly implement alternative solutions 
Respond to inquiries and assist with investigating and resolving bus driver, bus partner and customer concerns/emergencies 
Continuously strive to optimize operational processes to ...
        