Customer Service Representative | SB Technical Support
Spectrum • Louisville, Kentucky • Posted July 21, 2026
Position Overview
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues Address billing inquiries and facilitate payment processing with accuracy and professionalism Present and explain Spectrum products and services to customers to ensure they understand available options Manage customer interactions efficiently, consistently delivering qualit...
Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you’ll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum’s commitment to service excellence.
How You’ll Make an Impact