Customer Service Representative

Descripción y detalle de las actividades
**A Career at HARMAN**
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better.
Innovation, inclusivity and teamwork are a part of our DNA.
**About the Role**
The **Customer Service Representative** is a single point of contact for HARMAN Professional internal and external customers.
Responsibilities include extensive customer contact, problem-solving and analyzing customer information, reviewing business procedures, and making recommendations, warranty claims, customer payments, service requests, and parts order entry.
**What You Will Do**
- Maintain daily communications with customers as directed, to ensure successful case resolution and proper follow-up leading to customer satisfaction.
- Pro-Actively communicate with customers regarding the status of their orders and repairs
- Organize and Prioritize requests
- Effectively communicat...