Customer Service Specialist
The Computer Merchant, Ltd • Springfield, Massachusetts, United States • Posted May 10, 2026
Position Overview
JOB TITLE: Customer Service Specialist
JOB LOCATION: Springfield, MA or remote
WAGE RANGE*: 20 - 24/ hour
JOB NUMBER: (phone number removed)
REQUIRED EXPERIENCE:
High School Diploma or equivalent
3+ year of customer service experience, preferably in a call center or
3+ service center environment
Comfort handling frequent inbound phone interactions Exceptional written and verbal communication skills
Associate or bachelor's degree
Bi-lingual (Spanish)
JOB DESCRIPTION
The Ideal Qualifications
Willingness to work west coast hours (until 8 pm ET) Experience in Financial Services or Insurance Familiarity with new business, underwriting, or case servicing processes Proven ability to deliver exceptional customer service in a high-volume environment Strong problem-solving skills and sou...
JOB LOCATION: Springfield, MA or remote
WAGE RANGE*: 20 - 24/ hour
JOB NUMBER: (phone number removed)
REQUIRED EXPERIENCE:
High School Diploma or equivalent
3+ year of customer service experience, preferably in a call center or
3+ service center environment
Comfort handling frequent inbound phone interactions Exceptional written and verbal communication skills
Associate or bachelor's degree
Bi-lingual (Spanish)
JOB DESCRIPTION
The Ideal Qualifications
Willingness to work west coast hours (until 8 pm ET) Experience in Financial Services or Insurance Familiarity with new business, underwriting, or case servicing processes Proven ability to deliver exceptional customer service in a high-volume environment Strong problem-solving skills and sou...