Customer Service Supervisor – Nairobi at Cigna

Confidential • Kenya, Kenya • Posted June 19, 2026

Position Overview

Job Description

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40, employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit – headquartered in Belgium – focuses on the needs of International…


Customer Service Supervisor – Nairobi

YOUR JOB:

  • Accountable to review and assess inventory levels, coordinating daily goals and planning and adjust where needed in view of achieving KPIs.

  • You are accountable to ensure that productivity, quality and customer satisfaction, are managed within own team and motivation of the individuals and team to achieve the operational KPI’s.

  • Being proactive in identifying improvement/enhancement opportunities and be an active owner of seeking and sharing ideas for innovation in business proces...