Customer Services Advisor
Fairhive Homes • Aylesbury, Buckinghamshire • Posted July 17, 2026
Position Overview
Customer Services Advisor
Aylesbury – Hybrid Working
Permanent, Full Time
Are you looking for an exciting opportunity to make a difference in the housing community?
We’re on the hunt for a dedicated and enthusiastic Customer Services Advisor to join our amazing team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you.
About the role…
As a Customer Service Advisor, you will be the first point of contact for customers, handling enquiries, repair requests and appointment bookings while providing a professional and helpful service.
You'll maintain accurate records, liaise with colleagues and contractors, ensure customer service standards are met, and support customers by providing accurate information and advice. You'll also contribute to continuous improvement initiatives and support the training of new colleagues when required.
Aylesbury – Hybrid Working
Permanent, Full Time
Are you looking for an exciting opportunity to make a difference in the housing community?
We’re on the hunt for a dedicated and enthusiastic Customer Services Advisor to join our amazing team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you.
About the role…
As a Customer Service Advisor, you will be the first point of contact for customers, handling enquiries, repair requests and appointment bookings while providing a professional and helpful service.
You'll maintain accurate records, liaise with colleagues and contractors, ensure customer service standards are met, and support customers by providing accurate information and advice. You'll also contribute to continuous improvement initiatives and support the training of new colleagues when required.