Customer Services Advisor

Adecco • Harwich, Essex • Posted July 01, 2026

Position Overview

Customer Service Coordinator

Harwich, Essex

Full-time | 35 hours per week

Adecco are delighted to be recruiting for a Customer Service Coordinator to join a well-established and reputable organisation based in Harwich. This is a fantastic opportunity for someone with strong customer service and logistics experience to join a collaborative and fast-paced team.

The Role

The main purpose of this role is to deliver exceptional service to both internal and external customers within commercial guidelines. You will be responsible for processing customer orders, coordinating with key stakeholders, and ensuring smooth delivery of goods in line with agreed service levels.

Key Responsibilities

Accurately process all customer orders using the company's order management system
Manage a variety of orders including domestic, European and export
Maintain clear and proactive communication with customers regarding order progress and delivery updates...