Customer Services Officer

Salary: 27,254 - 28,598) per annum
Hours per week: 37 hours
Temporary/Fixed term: 12 Months
Interview date: Week Commencing 10 August 2026

Wiltshire Councils Customer Services team acts as the first point of contact for our customers by telephone, face to face, email and social media. We provide advice, information and assistance to ensure enquiries are resolved to the customers satisfaction. This position will be based in our Chippenham hub, which is a predominantly office-based role, with an opportunity for occasional homeworking once you have been trained.

As a Customer Services Officer (CSO) you will be responsible for resolving enquiries across a broad spectrum of services such as Highways, Waste and Recycling, Environmental Health, Housing, Blue Badges, Schools Admissions a...